Management firm still telling drivers to make bogus claims?

Even though it’s barely been a week since the Government pledged to take steps to clamp down on fraudulent whiplash-related insurance claims, one management firm that handles claims for clients involved in accidents is still offering advice to callers to make bogus claims.

A recent investigation into the company, which involved a reporter posing as a driver that was struck by another vehicle, uncovered evidence that implicated one of the firm’s salespeople in telling the ‘motorist’ to submit a claim – even though the driver had explicitly informed her that he had not experienced any pain in the accident.

A reporter for the Mail on Sunday contacted Keighley, West Yorkshire-based firm Legend Claims, where an employee referring to herself as Shaz essentially told him to submit a bogus injury claim just one day after a Government summit was held with representatives from car insurance companies to stamp out falsified claims of whiplash-related injuries.  The summit, which was chaired by Justine Geening, Transport Secretary, sought to put an end to the £2 billion annual costs incurred by the insurance industry from paying out on bogus claims, especially since the end result has been around a £90 car insurance rate hike on average for honest motorists.

Whiplash claims have rocketed by 70 per cent from 2005 to 2010, official figures say, even in the face of a 23 per cent decline in the number of road traffic accidents.  Legend Claims, a claims management firm which makes its money by acting as a middleman between motorists with motor accident claims and personal injury firms, was approached by the Mail on Sunday after reporters received tip-offs claiming that the firm had been handling a high volume of suspicious whiplash-related claims.

© 2021 All rights reserved. Reproduction in whole or in part without permission is prohibited. See our copyright notice.

What do you think?

Please note that email addresses are not visible on approved comments.